Formatted in résumé style, or online application details, which will include and not be limited to contact details, work experience, references details and qualifications. Where and when born. TFN and bank account details  (for payment purposes) ID and residency status (to comply with the Department of Immigration). We check that the information is current, accurate and complete. This will sometimes mean that we have to cross check the information that we collect from you with third parties. Sometimes we may require your information to be updated and cross check once again with third parties.

Including but not limited to health information, criminal records, trade association or membership of a trade union. Sensitive information will only be disclosed with your consent

Electronic (email) or hard copy application forms and/or résumés by email, fax, post, in person, via current or previous employers, government agencies, clients, competency tests, health practitioners, and where we deem fit.

So we can perform our business activities and functions and to provide the best possible quality of service to you. To comply with any law or regulation and/or in cooperation with any government authority.

Safeguarding information is paramount to BetterTeams Recruitment and information about you or that affects you will be stored on our database & password protected hard drives, however some documentation will be paper stored. Information will only be stored to conform to government laws and regulations. Some documents and data base information may be destroyed when we consider the information is no longer required or needed. Electronically stored documents are safeguarded by passwords, paper documents are securely stored. BetterTeams Reruitment operates a “Clean Desk” approach so no paper documents are left on desks.  Paper documents are destroyed by shredding.

We may disclose your personal information to: our consultants in the office, clients, to administer, authorised government and legal departments and agencies. 

You can access personal information we hold about you at anytime by contacting us. Where we hold information that you are entitled to access, we will try to provide you with a suitable means of accessing the information within 7 (seven) working days. 

Should you require changes to be made about information about yourself, we may require written evidence to comply with your instructions and/or government and legal agencies.

If we cannot accommodate your requirement due to interference with the privacy of others or if it would result in a breach of confidentially or law, will we not be required to grant you access.

Evaluative opinion material obtained confidentially in the course of our performing reference checks. And access that would impact on the privacy rights of other people. In many cases evaluative material contained in references that we will collect under obligations of confidentially that the person who gave us that information is entitled to expect will be observed. We do refuse access if it would breach confidentially. 

We may change this policy from time to time and all personal information held by us will be governed by the most recent version of our Privacy Policy and amendments will appear on our webpage and notifications by newsletter and or emails.

• All contractors, workers and staff will receive by Electronic (email) or hard copy information on Industry news and updates, marketing information on BetterTeams Recruitment and general newsletters. Until you close your file by contacting BetterTeams Recruitment and requesting that no further information and or marketing material is required, you then abide by our agreement to accept the above information.

• Photo images of you can be used by our marketing department unless you inform BetterTeams Recruitment in writing that you do not want your photo used in any BetterTeams Recruitment publication and that you will not pose or stand or be present in any photo shots, otherwise you agree  that the above all photos taken by BetterTeams Recruitment will become the property of BetterTeams Recruitment and used at their discretion.

• If you have a request for information that is currently held by, or a complaint regarding information held by BetterTeams Recruitment, please address the query in writing.

• When we receive the information we will take steps to confirm the authenticity of the complaint and the contact details provided to us to ensure that we are responding to you or to a person whom you have authorised to receive information about your complaint.

• Upon confirmation we will write to you to acknowledge receipt and to confirm that we are handling your complaint in accordance with our policy.

• We may ask for further clarification of the complaint and ask for further details

• We will consider the complaint and may make inquiries of people who can assist us to establish what happened and why.

• If we believe that your complaint may be capable of some other solution we will suggest that solution to you, on a confidential and without prejudice basis in our response.